Shipping

Kindly Note:

• The estimated delivery timeframe starts from the date when your order is dispatched, not the order placement date. Typically, we ship all orders within 1-3 business days.

• Please note that business days do not encompass weekends or public holidays.

• While we provide shipping times as a general reference, it's essential to understand that once your parcel is handed over to the courier, any potential delivery delays are beyond our control.

• Upon receiving your shipping confirmation email, you can easily track the status of your order by clicking on the provided link in the email.

Shipping within Australia:

We offer complimentary shipping via Australia Post for all orders exceeding $150.

For orders below $150, you have the following options:

• Standard shipping: $10, with an estimated delivery time of 3-7 business days.

• Express shipping: $15, with an estimated delivery time of 1-3 business days.

Shipping to New Zealand:

For orders over $199, we provide free Express Shipping via Australia Post.

For orders over $150, we offer free Standard Shipping via Australia Post.

For orders below $150, you have these choices:

• Standard shipping: $25, with an estimated delivery time of 6-12 business days.

• Express shipping: $35, with an estimated delivery time of 3-5 business days.

*Please be aware that all delivery times are approximate estimates provided by Australia Post and do not guarantee specific shipping timeframes. River Nomad will not be held accountable for any delayed parcels due to local postal systems.

*Important Note: Once your order has left our warehouse, we are unable to make any modifications to the shipping address or the contents of the order. River Nomad cannot be held responsible for missing parcels resulting from incorrect address details, so please ensure all information is accurate before finalizing your purchase.

If you have any inquiries or require assistance with anything whatsoever, please do not hesitate to contact us at info@makaiaustralia.com